Swiss Post Solutions (SPS): White Papers

Revolutionise document management in banking
Monday, July 04, 2016 by Swiss Post Solutions (SPS) As mobile technology continues to revolutionise the way customers approach financial transactions, banks are increasingly looking at business process outsourcing as a bridge towards...

Process revolution in banking and insurance
Monday, June 13, 2016 by Swiss Post Solutions (SPS) The report explores and measures the reasons why financial organizations are undertaking process improvement projects, where eliminating paper sits within these activities, and attitudes...

Paper-free progress: measuring outcomes
Monday, June 13, 2016 by Swiss Post Solutions (SPS) The report provides an insight into the amount of paper in the office, the impediments to removing it, the take up of digital mailrooms and multi-channel capture, and the increasing exploitation...

Document process outsourcing
Monday, June 13, 2016 by Swiss Post Solutions (SPS) In this report users and non-users of outsource services are surveyed, their drivers are charted against the competence/cost/convenience matrix, and it is explored, how their own policies...

Case management and smart process applications
Monday, June 13, 2016 by Swiss Post Solutions (SPS) The report provides an insight into the applicability of smart process applications, the experience of early users, the drivers for improved case management, and the feature sets required of...


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