UNiQUARE - Clients working with us do ”Business with Friends“

Clients working with us do "Business with Friends"

UNiQUARE offers highly innovative and user-friendly software, which optimises the majority of banks' business processes. We concentrate on the Front End part of the business, where the banks incur approximately 70 % of the operative costs. 95 - 100 % of the customer contacts take place at the Front End. That is where the bank succeeds or fails. The process based UNiQUARE software can combine business functions of CRM, Loan and Branch Innovation. It supports and integrates all sales channels and prevents redundancy in any application. It covers savings, loans, current accounts, asset management and can be easily combined with CRM that is perfectly matched to each bank's specific requirements. This enables:

• Reduction of operative expenses by 10% to 25%
• The migration of staff from administration to sales
• The creation of transparency in the entire bank organisation, which is necessary for effective control and optimisation
• Highest possible personalised customer support with simultaneous automation of business processes

The continuous availability of all relevant customer and product data, the process-related integration, as well as the transparency and controllability of all operations, lead to decreasing process expenses, a higher service quality and increasing revenues, within a short time.

All these features helped our customers e.g. Deutsche Bank, DnB Nord, DZ Privatbank, Qatar National Bank, Public Bank Malaysia and many more to become the most profitable players in their markets.