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Toward the Promised Land of Delighted Customers: Ten Commandments for Transforming Your Bank

28 September 2011 by CGI

Banks have proclaimed their commitment to customer service as a core value for years. Although customers want their bank to operate as a true service provider, most customers are still waiting for their bank to deliver

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  • Toward the Promised Land of Delighted Customers: Ten Commandments for Transforming Your Bank
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