Outsourcing White Papers

Stay up to date with the latest Outsourcing white papers from the global banking industry

Latest White Papers

Revolutionise document management in banking As mobile technology continues to revolutionise the way customers approach financial transactions, banks are increasingly looking at business process outsourcing as a bridge towards...

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Process revolution in banking and insurance The report explores and measures the reasons why financial organizations are undertaking process improvement projects, where eliminating paper sits within these activities, and attitudes...

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Paper-free progress: measuring outcomes The report provides an insight into the amount of paper in the office, the impediments to removing it, the take up of digital mailrooms and multi-channel capture, and the increasing exploitation...

Document process outsourcing In this report users and non-users of outsource services are surveyed, their drivers are charted against the competence/cost/convenience matrix, and it is explored, how their own policies...

Case management and smart process applications The report provides an insight into the applicability of smart process applications, the experience of early users, the drivers for improved case management, and the feature sets required of...