Payment Solutions White Papers
Stay up to date with the latest Payment Solutions white papers from the global banking industryLatest White Papers
World Retail Banking Report 2012 Capgemini and Efma are pleased to present the 2012 World Retail Banking...
The World Payments Report 2011 The World Payments Report 2011 explores the key industry and regulatory initiatives which are propelling a basic transformation in...
The Satisfaction Factor In today’s multichannel, multi-product environment, general customer satisfaction measures are no longer sufficient for capturing the complex dynamics of the bank-customer relationship....
Shaken Consumer confidence alters investor behavior World Wealth Report 2010 reveals as the World Wealth is recovering, shaken confidence is changing investor behavior and Wealth Management Firms are adopting behavioral finance to rebuild...
Mobile Payments: How Can Banks Seize the Opportunity? To capture the rising mobile payments opportunity, financial institutions will need to carefully calibrate their mobile propositions by defining an agile solution, forging right partnerships,...
Asia-Pacific Gains Ground APWR 2010 reveals as the wealth in the region surpasses Europe for the first time, wealth management firms face new client demands and key to success is holistic management of operational...
Trends in the Global Banking Industry Key business and technology trends in the banking sector and their implicationsThe banking industry has experienced mixed results in the post-crisis period from 2008 to 2010. Industry growth...
Share the load There was a time when outsourcing was simply about cost reduction but now service providers are becoming ever more...
Integrate to accumulate Increasingly demanding end-users, limited technology budgets and a need to focus on core competencies have led banks to look to external partners to optimise their card payment processes....
Contactless payments Contactless payments promise to deliver return on investment to issuers, increased revenue for retailers and offer speed and convenience to cardholders. This document explores how contactless...
Merchant portal Merchant Portal is a convenient, easy-to-use tool that allows merchants to better manage their internal accounting information. The Merchant portal gives merchants a complete and up to...
Fraud Risk Management Fraud Risk Management will provide issuers with the ability to improve their fraud detection capabilities while conveniently managing and processing every card account through one system....
Prepaid cards The interest for Prepaid cards is rapidly increasing all over the world due to their undoubtedly appealing benefits and a variety of offer. Prepaid cards are frequently considered a perfect...
Seizing the Cash Management Opportunity Transaction banking has proved its resilience and value in the financial crisis, and as banks emerge from it, it is becoming clear that cost efficiency and rebuilding return on capital are key...
Mobile Money Management and High Performance A managed-services approach to mobile financial services can be a significant differentiator in serving customers quickly and efficiently, and in protecting financial institutions from rapid...
Meeting Customer Needs: Payments Opportunities in the New Business Reality In this podcast, Ted Landis, lead for Accenture Payments Services in North America, discusses the needs of the debt-conscious consumer and how customer-focused payments can help a bank...
Mobile Payments for Banking In this podcast, Accenture's Otto Benz speaks with Alastair Lukies, CEO of Monetise, and Andrew Zimmerman, lead for Accenture Mobile Operating Services, about the future of mobile technology in...
Banking Customers in the Year 2012 The Single European Payments Area (SEPA) is rapidly riding up the agenda of corporate and public authorities, as they face up to the disruption of moving from national payments schemes...
SEPA: The Hidden Opportunity The Single European Payments Area (SEPA) is rapidly riding up the agenda of corporate and public authorities, as they face up to the disruption of moving from national payments schemes...
The transaction conundrum Although banks have been laying the ground for a number of years, it is only now that Single Euro Payments Area (SEPA) adoption is becoming a pressing issue for corporates and public...
