A device of the times – how digital banking is shaping customer experience management
Barnaby Davis is divisional director for group retail strategy at Nationwide, where he is accountable for customer data and insight, digital, mobile and wearable banking, branch location strategy, branch design, next-generation branch technology, group retail strategy articulation and strategy delivery.
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Barnaby Davis is divisional director for group retail strategy at Nationwide,... -
Wearable technology must be catered to for banking customers of the future.
