CRM: a very social enterprise
Rune Foyn is head of CRM strategy and innovation at DNB, the largest bank in Norway. His expertise lies in customer experience and multichannel communications, from a technical point of view and to maximise the return on communications from a business perspective.
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DNB has 220 branches across Norway, it will be interesting to see how DNB. It... -
Rune Foyn is head of CRM strategy and innovation at DNB, the largest bank in...