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2009-2 Issue |
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Click here to read
this issue online |
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 MiFID: two years later
Sonja Lohse, head of group compliance, Nordea Bank, and Uta Wassmuth, adviser, European Banking Federation, look at what MiFID has achieved and what can be done to make it work better.
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 The 360˚ business view
Alain Marbach of BNP Paribas tells Future Banking how a single, all-seeing IT system
can provide the control, governance and innovation required in determining competitive power in the years ahead.
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 Level Best
UniCredit Group’s Domenico Ambrisi explains how his company has approached the challenge of creating a centralised data warehouse that serves executives at every level of the company.
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 Data- driven communication
Banks have an amazing amount of information about their customers, but many are missing the opportunity to maximise the data to enhance their communication. Pat McGrew of Eastman Kodak explains to Future Banking how transpromo can improve customer relationships.
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 The Personal Touch
Transpromo is a relatively new term, yet transaction printing applications have existed for years. So what is so special about this par ticular innovation? Mondi’s Wolfgang Kropiunik investigates.
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 You’ve Got Mail
mail Transpromo offers efficiency, promotes customer loyalty and creates cost savings, yet many marketers have not recognised its value. InfoTrends’ Matt Swain explains how a multi-channel strategy can bring home the marketing message
to your customer.
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 The Migration to SEPA
Gerard Hartsink, chair of the European Payments Council, tells Future Banking how a concerted effort by the European Community on the scale of the introduction of the euro is needed to fully maximise the roll out of SEPA.
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 Pass The Test
Speaking to Michael Jones before the 2 November SEPA Core Direct Debit launch date, Michael Cannon, head of payments and cash management, Europe at HSBC, airs his views on the
future of payments in banking.
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 Fundamental Forecasts
Much has changed in the banking sector over the past 18 months. Holger Schmieding, chief European economist at Bank of America Merrill Lynch, tells Phin Foster how new regulations are set to evolve and why there will be a higher
price to pay for risk for some time to come.
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 Fluid Finance
When people talk about mobile banking, some mean access to a bank’s website through a mobile phone or PDA, others mean the ability to make payments through these devices to retailers or to transfer money to another person’s account. Now, the two sides of the story are coming together, as Deutsche Bank’s Daniel Marovitz explains to Jim Banks.
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 The Green Greed
As the amount of data circulating on the internet and across computing devices increases exponentially, financial institutions around the world are aggressively filling data centre racks with powerful servers to keep pace. At the same time, energy shortages and energy costs are increasingly becoming economic and environmental concerns for organisations worldwide, explains Vic Smith, chair of the EMEA Technical Work Group at The Green Grid.
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 Fraud Squad
ACI Worldwide’s July global card fraud survey Stopping Card Fraud in its Tracks revealed that one in five consumers had been victims of credit or debit card fraud in the past five years. HSBC head of group fraud risk Derek C Wylde tells Michael
Jones that, with customers prepared to vote with their feet, banks are taking the matter very seriously.
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 Seismic Events
The banking industry has undergone unprecedented upheavals over the past 12 months. The European Banking Forum 2010 has a roll-call of top attendees, an innovative events programme and a forum for the open exchange of ideas to address these changes and examine how technological solutions can meet these challenges head-on.
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 Electronic Transmission
E-invoicing has been a buzzword in business for years, but
now corporate customers are starting to realise the real value it can offer. Royal Bank of Scotland’s John Lyons tells Jim Banks that banks are upping their efforts to provide seamless, secure and compliant services, and momentum in the market is starting to build.
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 Keep the Supply Chain Moving
Dominic Broom at The Bank of New York Mellon tells Future Banking how local and global banks can work together to help mid-cap companies with the pressures and challenges of supply chain liquidity management.
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