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European banks will generally become more resilient, thanks to the new regulatory framework put in place at global level. Guido Ravoet, chief executive of the European Banking Federation...
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The Chancellor's new deal
German chancellor Angela Merkel’s ‘new deal’ hopes to ensure that holders of sovereign debt bonds will experience a partial loss of principal if there is a bailout of a euro nation. However,...
A core innovation: IT
IT innovation is a must for any bank that wants to stay at the top of its game. The difficulty many face, however, is balancing the delivery of long-term change through an IT strategy with...
The next step
The financial industry needs to make itself heard and take an active role in global reforms. Simon Lewis, the new chief executive of the Association for Financial Markets in Europe (AFME)...
Hearts and minds
Incorporating new acquisitions into one’s existing business model can be an arduous and expensive process. Santander’s Mark Selby tells Phin Foster how only banks with total visibility across...
A pillar of strength
Amid the post-financial crisis policy-making storm, it is imperative to remember some of the important merits of Basel II. Especially within the scope of the framework’s second pillar,...
Focus on an online future
Ed Barham of iCD Research reveals how qualitative research can be done more quickly, conveniently and cheaply with a PC than through traditional methods such as face-to-face focus...
Field of dreams: mobile banking
The coming of age of near field communications has given mobile payment technology a push towards the mass market. Visa’s Guido Mangiagalli talks to Rod James about his company’s new...
Are we safe in the cloud?
Ever since the financial services industry took its first steps into cyberspace, security has been top of the agenda. Banks have had to stay one step ahead of the risks as the computing...
Diagnosis Europe
The European Investment Bank has been supporting the continent’s priority objectives for more than 50 years. Phin Foster meets its president, Philippe Maystadt, to discuss the bank’s...
Personal touch
Customer relationship banking will become a future cornerstone of success in the financial services industry. Future Banking speaks to Stessa Cohen of Gartner, who explains how banks that make...
2011 market outlook: mirror, mirror, on the wall...
Andreas Utermann, global chief investment officer at RCM, looks ahead to another exciting year for capital...
e-Paying the bills
The option to issue an electronic mandate provides an additional means of authorising direct debit collections. Björn Flismark, Javier Santamaría and Ulrike Linde of the European Payments...
Asset-based lending's unstoppable rise
Asset-based lending is becoming a popular tool for companies, due to its flexibility, immediacy and certainty of funding. Jim Banks learns more from John Bevan of the Asset Based...
Take the fast track
When it comes to addressing one’s IT infrastructure requirements, standing still is never an option. However, acknowledgment of the need for constant evolution is no guarantee of success....
Head for the source
Implementing a successful sourcing strategy involves many critical decisions. Whatever the drivers, making the right choices means asking basic questions about what an organisation wants to...
Swipe dreams
Contactless payment is taking off in the UK, says Stuart Neal of Barclaycard. The technology offers customers convenience and, with many potential advantages for retailers, could soon reach...
Shifting role
As high-tech electronics raise consumer expectations, the dynamic between bank and end-user has become more collaborative. Jim Ditmore of Barclays talks to Rod James about this changing...
Through your customers' eyes
At a time of shrinking margins and budgetary cuts, how does one ensure that the consumer is not left to bear the brunt? Aviva’s John Gilbert tells Phin Foster that financial institutions...
