Past Issues
 2007 Issue
|
|
| |
|
|
|
by 2010, belgium’s Dexia group aims to be completely it-centric. cio Dirk Hoebeeck tells Barry Mansfield why the internet is central to the future of retail banking services.
view pdf
|
| |
Future payments will be invisible, controlled by chips
implanted in human bodies, predicts Chris Skinner
of the Financial services club.
view pdf
|
| |
the deadline for miFid is drawing close, yet many jurisdictions still have a lot of work to do. Wim Mijs and Stephen Fisher from the european Banking Federation explain the negative implications for business of failing to implement on time.
view pdf |
| |
aligning business and customers with the right kind of technology is the key to sustained success in retail banking – that was the prevailing theme at the 2007 annual european Retail Banking Summit. michael Jones reports.
view pdf |
| |
wachovia’s Terry Gilbert discusses why electronic incentives systems are a crucial strategic business tool that can drive competitiveness and reduce costs within europe’s banking industry.
view pdf
|
| |
india’s outsourcing providers are boosting their value to financial services companies by offeringknowledge process outsourcing. nasscom’s president, Kiran Karnik, and its product Forum chairman, Deepak ghaisas, tell mark stuart why india is the world’s hottest outsourcing location.
view pdf |
| |
it outsourcing service providers feel there is a significant opportunity to generate more business in the uk banking sector. those who can combine reliability and innovative thinking are aiming to draw more core banking processes into their service portfolios, says tietoenator’s Richard Gammon.
view pdf |
| |
the benefits of SePa can only be realised through communication and partnership between leading banks and their clients, says Deutsche bank’s Christian Westerhaus.
view pdf |
| |
under pressure to bring IT infrastructure in line with strategic goals, more banks are opting for managed IT services.
Competitive advantage can be gained, but much depends on choosing the right partners and methodologies.
view pdf |
Banks are realising that to deliver better services and achieve operational benefits they must move away from silos. Aian Horton-Bentley, director of
industry marketing in tHe financial services sector for FiLenet, tells Jim Banks where enterprise content management comes in.
view pdf |
| |
The realisation of a cashless society will bring huge benefits to society, but there are many challenges for the financial industry to overcome first, says Graham McKay of Atmia Europe.
view pdf |
| |
SEPA will dramatically change the way payments are handled in europe. while some finance directors are aware of this, others seem to have put it on the back burner. mark Hale, director of payments and settlements Uk for barclays
bank, asks how high on the agenda SePa should be.
view pdf |
| |
Financial services organisations are increasingly looking for more from
their sourcing advisers to get the full value from their offshoring deals, says
Stephen Warrington of Diamond Management & Technology Consultants.
view pdf |
| |
With increased technology use, data security has become a priority for banks and their customers. banks must be able to recognise and respond to all potential threats, such as hacking, phishing and spamming, as quickly as possible, says Andre Muscat of GFI Software.
view pdf
|
BPM could well be the next revolution in performance management. Jim banks speaks to Laurence Trigwell, senior financial services industry director, emea and asia Pacific, at cognos inc, about what bPm can do for your company.
view pdf |
| |
Recent research suggests that companies are now seeking more value from thei IT outsourcing agreements, placing a greater emphasis on quality alongside price. Paul Burgess, managing director of financial services outsourcing at Accenture, says it may be time to change the name of the game.
view pdf |
| |
SEPA
will make europe more competitive and provide better
services for bank customers. Gerard Hartsink, chairman of the
european Payments council, says developments are gathering steam ahead of the 2008 deadline.
view pdf |
| |
the migration of financial sector jobs overseas cuts deeper than just call centres. while international financial organisations look for greater cost benefits, trade unions such as amicus are fighting hard to protect uk jobs. businesses need to look beyond the bottom line, the union’s national secretary for finance, David Fleming, tells Jim banks.
view pdf |
|
|
