Past Issues
 2008-1 Issue
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In a difficult political and regulatory environment, Guido Ravoet, secretary general of the European Banking Federation, looks at the volatile climate forecast for the securities market in 2008 and discovers that transatlantic cooperation could be the course through the storm. view pdf
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As branch transformation hits the top of the agenda, Barry Mansfield talks to Dirk Hoebeeck, CIO of Dexia, about the reinvention of the retail bank.
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Now that banks recognise how important branch networks are for customer contact, many realise that innovation is needed to align the branch with other channels, Barclays’ Stuart Gilmour tells Future Banking.
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Future Banking caught up with Helen Kan, Global Head of Customer Experience at Standard Chartered bank, to get her perspective on how the bank is looking to technology to help prepare for the future.
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The role of the bank has altered
so radically over the past few years
that its very definition has changed.
Hexaware’s RV Ramanan finds out
what the traditional bank has to offer
as a modern financial supermarket.
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The know-your-customer requirements under US and other similar legislation can be seen as a burdensome issue, but, as ABn AMRo’s Tony de Bree tells Future Banking, some forward-looking banks have started to realise that extended due diligence can also generate valuable insight.
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SEPA has finally become a reality in Europe,
yet many organisations that stand to benefit from it have turned a blind eye to the opportunities. The European Payments Council’s Gerard Hartsink tells Nigel Ash about the potentially huge cost savings on the horizon.
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Banks in the UK have been forced to weather a tropical storm of regulation and process changes in recent years. Handling this deluge requires a fresh approach to compliance issues, as Martin Turner, group compliance and operational risk director at Lloyds TSB Group tells Nigel Ash.
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