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2009-1 Issue |
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 After the Storm
As secretary General of the european Banking Federation, the industry association for the 27 banking associations of the european Union, Guido Ravoet finds himself at the epicentre of the financial crisis. Far from crumbling under the pressure, however, he tells steve Coomber that the aftershocks may be more gentle than first thought. view pdf
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 Leap of Faith
Norwich Union used to be seen as financially conservative; obsessed with risk management and stability. However, the newly branded Aviva Group is also focused on big change management. Cio Toby Redshaw tells Michael Jones that marketing and it expertise are the route to a competitve edge and a freshly minted BPM implementation is just the beginning. view pdf |
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 Remote Control
Paul Berney, managing director for Europe, Mobile Marketing Association explains how improvements in the mobile user experience resulting from more sophisticated handsets, faster networks and better mobile web browsing capabilities are resulting in significant growth opportunities for mobile banking.
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 Fighting Fit
Risk management has come under intense scrutiny as the banking sector wrestles with challenging times, but the need to cut costs is putting pressure on budgets for governance and security. Correctly identifying it risks in the context of business risk, Swiss Life’s Urs Fischer tells Jim Banks, could ensure that financial institutions maintain healthy systems.
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 Flexible Friend
Self-invested personal pensions have moved with the times, says head of research at Selftrade Stephen Barber and, with or without the help of the banks, they will also adapt to the downturn.
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 A Clear View on Commodity Risk
With rising prices forcing corporates to rethink their approach to hedging commodity price risk, banking group Rabobank has made specialist commodity products part of its financial services package.
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 Virtual Reality
in the wake of european regulations such as MiFiD there is an urgent need to tackle compliance issues through adapting the way banks handle customer data. Citigroup’s Julia Sutton and JWG-it Group CEO PJ Di Giammarino explain to Jim Banks that the quality of that data is crucial and the industry is working hard with regulators to reach the point where a standard for customer data management is a reality.
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 Explosive Changes
Non-US corporates should be considering the impact of recent changes to Securities and Exchange Commission rules, says Akbar Poonawala, Deutsche Bank’s head of global equity services.
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 Instinct for Survival
In times of economic downturn, finding financial support is difficult. The corporations that look to their operational processes to assess the impact of supply chain management on their working capital are more likely to
survive hard times, says Enrico Camerinelli, senior analyst, celent’s banking group.
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