Thought Leaders By Category: CRM
Stay up to date with project updates from the CRM|/projects/category/crm-projects category.Latest Industry Thought Leaders in CRM
Industry experts discuss the challenges of remaining agile in the digital...
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Accenture: a digital bank built on big data - Edwin van der Ouderaa
Accenture’s Edwin van der Ouderaa discusses how banks can reap returns from their investments in...
Actiance: communications and the key to compliance - David Oates
David Oates of compliance systems provider Actiance talks about communication risks and how to mitigate...
Alfa-Bank: doorway to Eastern Europe
John Traynor, Michael Lawrence and Dmitry Minaev of Alfa-Bank talk about what is needed to build services in...
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Thought Leaders In CRM Alphabetically
- A dynamic response to digital challenges – HCL Technologies,
- Accenture: a digital bank built on big data - Edwin van der Ouderaa,
- Actiance: communications and the key to compliance - David Oates,
- Alfa-Bank: doorway to Eastern Europe,
- Alfresco: sound bytes - John Newton,
- Atos: enter Now Banking, with a big data strategy – Remco Neuteboom,
- CapGemini Financial Services: Office politics - keep up with customers,
- Capgemini Global Financial Services: social banking - Jean Lassignardie,
- CapGemini: Fintechs create a turning point for banks - Anirban Bose,
- Capgemini: Perfect banking – Jean Lassignardie,
- Cardtek Group: innovation on the cards - Ayse Nil Sarigollu,
- Castel Communications: on the record – Rachid Cheaib,
- Cisco: Omnichannel banking on demand – James Cronk,
- Communisis: multifaceted communications – Andy Blundell,
- Confirmit - Time for confirmation: raise the bar for customer experience,
- Confirmit: hearing the voice of the customer - Claire Sporton,
- Crealogix: put the pedal to the metal - Thomas Avedik,
- Microsoft: customers' lives – Karen Cone, Chad Hamblin, Marcelo Marquez,
- Microsoft: Present in customers’ lives - Karen Cone, Chad Hamblin and Marcelo Marquez,
- Mindpearl: perfect match – William Pattison,
- Misys: Shaping the future of banking - Ákos Turny and Máté Eizenberger,
- Mobino: transforming transactions - Jean-François Groff,
- Moxie Software: tipping point for social CRM – Gareth Pitts,
- SDL: power of social media – Liz High,
- Selligent: take marketing to the next level - André Lejeune,
- ShoreTel: Brilliantly simple – Clinton Fitch,
- Sitel: build trust through multichannel service – Joe Doyle,
- Smart Engine: Get smart: reviving loyalty in retail banking - Christian Bacher,
- Smart Engine: The right customer loyalty and retention programme for you – Christian Bacher,
- Software AG: keep up with big fast data - Richard Bentley,
- Spotter: Update your social media status,
- SugarCRM: Innovations in customer relationship management software – Daniel Heck,
- Sykes Enterprises: Can banking make friends with social media? – Kirsten Jepson and Nick Sellers,
