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Future Banking May 2012

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Mobile banking: fast-moving target Although mobile banking services have been around for years, they still seem like a relatively new concept. Their use has suddenly started to grow rapidly, largely because consumers have... > read more
MiFID: focus on reform The review of the Markets in Financial Instruments Directive has been the cause of much debate in the financial sector. But according to Stephen McGoldrick and Oliver Carter of the Association...

ENISA and the cybercrime battle The threat landscape for European banking remains as unpredictable and dangerous as ever. Professor Udo Helmbrecht, executive director of ENISA, tells Future Banking where anti-fraud teams...

Touch and go for contactless payment Contactless payments and mobile wallets provide the ultimate in convenience for consumers. They enable people to pay for goods online or in stores with a swipe of a card or mobile phone on...

SEPA's loose end date After a string of delays, the new end date for the Single Euro Payments Area migration remains to be seen. Gilbert Lichter, secretary-general of the European Banking Association, talks to...

Multichannel reconstruction within banking As multichannel banking climbs the agenda, financial institutions must ensure their IT infrastructure is up to the task. Massimo Milanta, managing director of UniCredit Global Information...

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Compliance strike force
Banking compliance teams have emerged from the back office and moved into the heart of business. Alison Hewitt, retail business risk director at Lloyds Banking Group, speaks to Rod James about...

Face-to-face future for European retail banking
A faster-than-expected adoption of new consumer technologies is reshaping the European retail banking landscape. Highlights from Efma and McKinsey's latest report are revealed in this...

Going SoLoMo – banking embraces social media
Social media and smartphones are becoming hugely important modes of communication. Shaygan Kheradpir, COO of Barclays’ global retail banking division, tells Abi Millar how the bank is using...

IT's flexible strategy
The eurozone crisis and a shortage of hard-disk drives are slowing annual growth in worldwide IT spending. As a result, the banking sector may have to refocus its spending on technology. Jim...

Quick connections with customers
Retail banks are embracing the rapid emergence of technology and innovative ways to connect with customers. Here, Virginie Fauvel of BNP Paribas, Ashley Machin of Lloyds Banking Group and...

SEPA: state of play
Innovation in payments is a key issue within the payments industry. Guido Ravoet, chief executive of the European Banking Federation, explains how a simple and technologically neutral...

System integration challenge
In the financial services industry, everything is dependent on IT. This stretched from a bank’s response to changing risk profiles, to its delivery of new products and services. Yet a...