CGI: White Papers
SUPPLY CHAIN FINANCE: A new way for trade banks to strengthen customer relationships
Driven by a range of pressures, organizations must increasingly source and sell globally. Yet moving from regional to global sourcing has had a negative effect on these organizations'...
Toward the Promised Land of Delighted Customers: Ten Commandments for Transforming Your Bank
Banks have proclaimed their commitment to customer service as a core value for years. Although customers want their bank to operate as a true service provider, most customers are still waiting...
CGI at a glance
At CGI, we're in the business of satisfying clients. For 30 years, we've operated upon the principles of sharing in clients' challenges and delivering quality services to solve them. With a...
Supply & Demand
The trade finance needs of corporate banking clients now reflect the challenges of global markets, stretched supply chains and working capital constraints. Banks that recognise and understand...
Outsource to Compete
With shrinking trade margins, Australia and New Zealand Banking Group (ANZ) was challenged to improve service levels and increase the scale of operations without adding costs to provide...
Banking on a Change
The competitive landscape for banks is changing as the pressure grows on them to become more customercentric and behave like service providers. Throwing out the old banking models and reinventing...
