As no single mobile channel reaches all your audience, it is important to connect to as many mobile channels as possible to ensure you can deliver a positive experience to any customer, regardless of the mobile channel they prefer.
CPaaS Concierge allows businesses to create omnichannel messaging campaigns and connect across the globe, instantly, to channels like:
- SMS
- MMS
- Voice
- Push notifications
- Facebook Messenger
- RCS
and more!
Forget the cost and hassle of multi-vendor solutions. As the leading CPaaS provider, we include all the features you need in one neat package.
Campaign Tools: Enable capabilities for your messaging campaigns to manage content, scheduling, sender IDs and customer consent.
Channels: Access any or all of the mobile channels on our communications platform and enrichment features to optimize customer engagements.
Identity: Build customer authentication into your business to ensure fraudulent activity is stopped before it happens.
Intelligence: Allow bots and agents to chat with customers, creating smarter engagements that make business processes faster and more efficient.
Orchestration: Integrate into your existing business applications and use a combination of rules and AI to create meaningful message workflows.
Professional Services: Ensure success of your customer engagement strategy with our industry-leading consultative and outsourced services.
Premium Support: Gain more peace of mind with enhanced SLAs, pro-active and dedicated resources, and 24/7/365 customer support.
Total Visibility for Mobile Messaging: Drill down to specific campaign types, regions, and user behavior metrics to understand results and leverage successes.