Fiserv provides Ferrari Financial Services with access to a full-range of BPO services, including customer care, plate and registration cancellation and regulatory compliance.
Ferrari Financial Services also chose to renew its agreement for the Automotive Loan Origination System (LOS) from Fiserv, which is engineered to provide real-time access to key data throughout the approval and funding workflows.
In addition, the system features efficient access to strategic record data required for quality credit analysis and contract package processing, which reduces errors and streamlines funding and dealer disbursements, claims Fiserv.
Ferrari Financial Services vice president and general manager Tom Vitale said Fiserv understands priorities at Ferrari and has made Ferrari Financial Services business objectives their own.
"I trust our customer relationships with them, which made the decision to renew an easy one," Vitale said.
