Citi’s Global Transfer Agency division has integrated Fenergo’s Client Lifecycle Management platform to enhance investor onboarding and due diligence for regulated funds across Europe.
The collaboration allows Citi to implement tailored, policy-driven risk assessments for Anti-Money Laundering (AML) and Know Your Customer (KYC) processes, streamlining the onboarding experience for clients.
The platform provides automated data validation and real-time reporting through API connectivity, benefiting clients with increased efficiency.
Operating within Citi’s Fund Services business, the Global Transfer Agency serves institutional clients, including asset and investment managers, responsible for managing regulated funds for both institutional and retail investors.
Citi Fund Services Global Transfer Agency head Larissa Sototskaya said: “The Fenergo platform brings together new generation technology with in-depth working knowledge of the regulatory environment that is crucial to supporting a breadth of multi-domiciled investments across diverse asset classes.
“As the regulatory environment evolves, the adoption of Fenergo ensures that we move at pace with the industry while providing a real-time view of investor statuses.”
Fenergo EMEA managing director Ruth Ormsby said: “We are delighted to support Citi’s Global Transfer Agency business in Europe with our Client Lifecycle Management platform.
“Fenergo is firmly established as the market leader in this area and we are committed to evolving our platform with the latest innovations.
“This aligns with our goal to empower financial institutions like Citi to create a more engaging experience for investors, while maintaining the highest standards of compliance and operational excellence.”
This initiative forms part of Citi Transfer Agency’s broader digital transformation strategy. It follows the 2023 introduction of its digital Transfer Agency service in the UK, which has garnered industry recognition.
The bank already provides a comprehensive digital client lifecycle service for UK-based funds, underscoring its commitment to innovation and efficiency in fund management services.
