The Economic Times reported that the Finance Sector Union of Australia (FSU) said that 90 employees will be affected by the move. However, Kerrina Lawrence, the bank’s corporate affairs manager, disputed this, and revealed that it was unclear how many employees would be affected by this change.
National Australia Bank (NAB) has a very strong ethos to re-deploy and re-train staff. Wherever possible we want to find opportunities for the people when change impacts them. That’s been the case for some years, Kerrina Lawrence said, cited in The Economic Times.
However, the bank has faced criticism for its decision to offshore these skilled jobs and, according to ABC News, Rod Masson from the FSU said that the bank’s customers should be concerned that their details may be going offshore.
There’s a clear perception that once data is sent to a third party and then further sent offshore that it is less secure and we have had reports of breaches in these third-party service suppliers offshore, Rod Masson said, as cited in ABC News.
