Based in London, Baines will be responsible for asset servicing sales and marketing across the EMEA region.
She will report to Frank Froud, head of EMEA for the BNY Asset Servicing business.
Baines was formerly senior vice president, head of GFS Sales for EMEA at Northern Trust and before that deputy head of sales at Clearstream in Luxembourg.
She also worked for over a decade at Barclays, specializing in securities at Barclays Global Securities Services and subsequently as head of customer relations at Barclays Insurance.
Froud said that Sue has a great breadth of knowledge and experience when it comes to partnering with clients across all the key European markets. That expertise will be invaluable as the company continue to build new relationships with financial institutions and pension funds across the region.
"The EMEA region is very much the engine that will drive our strategic global growth plans in the coming years. We are strongly positioned to assist clients to grow their businesses in what remains a challenging business environment via scaleable and innovative solutions and a highly consultative approach to investment servicing," Froud said.