Atos Worldline, which brings together Atos Origin expertise in high-tech transactional services, and ING Belgium, a full subsidiary of ING Group, are extending their collaboration in the payment card business until the end of 2013. In addition to existing services, including the processing of all the bank’s debit and credit card payment transactions, Atos Worldline will be exploring new opportunities together with ING Belgium.
Atos Worldline services cover the processing of all ING Belgium payment transactions for their 2.3 million debit and credit cards. In addition, ING Belgium cardholders can use the Atos Worldline Card Stop services to block all of their payment cards and also access a dedicated contact center. Atos Worldline also provides fraud management services.
Pierre Jolie, general manager product management retail for ING Belgium, said: “The decision to extend the collaboration with Atos Worldline is a logical outgrowth of the excellent service that we and all ING clients have enjoyed for many years. Atos Worldline is a loyal partner, and like us, is highly committed to security and innovation. We therefore hope to be able to jointly develop new e-services in the future.”
Dirk De Cock, CEO of Atos Worldline in Belgium, said: “Together with our banking clients, we are constantly looking for the most client-friendly solution for cardholders. We are delighted to hear that ING highly values our services. We are therefore greatly looking forward to the renewed collaboration and are ready to accompany ING Belgium in the deployment of new services.”
