The new platform will manage multiple lines of the bank’s business including savings and current accounts, deposits and loans.
ING Belgium chief information officer Frank Stockx said the firm has seen a standardization and globalization of the back-office processes.
The current solutions have grown up and are mature enough to integrate our banking IT environment.
"Working with Finacle gives us more flexibility and let us concentrate our efforts on the customer’s need, which is part of our strategy to become the first universal direct bank," Stockx said.
The solution will also enable the bank to streamline its services for the growing customer base in Belgium, deliver operational efficiencies, bring products to market faster and improve customer experience.
The Finacle is equipped with core banking solution with service-oriented architecture, industry standard business process flows, unique extensibility framework and proven scalability for Tier 1 banks, said the bank.
ING Belgium is a full subsidiary of ING, which services 67 million private, corporate end institutional clients in more than 40 countries in Europe, North America, Latin America, Asia and Australia.
