The campaign, which will commence on October 31, 2007, is being launched ahead of the government’s unclaimed assets scheme and will see approximately 24,000 members contacted via mail as part of the first stage of reunification. Nationwide is also in the process of appointing a search agent to trace members who hold a dormant account with Nationwide but with whom contact has been lost.
Customers who would like to reactivate a dormant account can do so by visiting their local branch with their passbook or card or, if these are lost, proof of identity. People who believe they may have a dormant account with Nationwide will be able to visit the website and submit an online claim form requesting account records to be searched.
Stuart Bernau, Nationwide’s executive director, said: By contacting Nationwide members who have not transacted on their banking or savings account for over 15 years, we hope to increase the number of people reunited with lost or forgotten money. There is an online form available on the Nationwide website, which will make it easy for our members to rediscover any forgotten accounts.