The bank also selected NCR’s APTRA Advance NDC software, as well as installation, maintenance and remote monitoring services. Following the completion of this installation, the Polish bank now has more than 1,630 NCR self-service units in place.
PKO Bank Polski (PKO BP) installed various NCR ATM models, among which are NCR Personas M Series 86 multifunction ATMs for cash dispense as well as traditional envelope deposit. Thanks to the state-of-the-art NCR Personas M Series 86, PKO BP is able to increase the available range of functions available to customers on the new units without having to replace the entire devices.
PKO Bank Polski decided for a flexible solution, which can be upgraded easily to intelligent deposit. This will allow bank customers to deposit cash online without using envelopes, so the deposited amount can be credited immediately on the customer’s account, said Krzysztof Gajor, general manager of NCR in Poland.
The systems are connected to the NCR management center, the self-service network for the bank is monitored. As a result, NCR will be able to identify incidents and manage incidents more efficiently because the detailed information of the incident will be available for the technicians. This, in turn, helps reduce the cost of on-site support.
Furthermore, the security of the transactions made using the NCR ATMs is increased by the EMV-certified software solution, motorized card readers, standard triple data encryption standard coding, combined with available remote distribution of code keys and NCR’s unique, patented enhanced card drive, also known as ‘jitter.’
In addition, the stop-start motion during the insertion of magnetic stripe cards into the card reader prevents the magnetic stripe details from being copied by a criminal device designed for fraudulent copying of this information. The ATMs purchased by PKO BP can also use built-in cameras that will allow transactions to be monitored.
