Post Office signs five-year deal with Cash Access UK for Banking Hubs operation

Post Office has entered into a new five-year agreement with Cash Access UK for the continued operation of Banking Hubs across the country.

The agreement, which begins in January 2026, extends the collaboration with Cash Access UK.

Currently, Post Office maintains operations of 200 Banking Hubs and is set to play a vital role in reaching the target of 350 and support the government’s target of establishing 350 Hubs by the conclusion of the current Parliament.

The Post Office’s branch network, alongside 150 Banking Hubs operated in collaboration with Cash Access UK, is said to play a significant role in meeting the cash requirements of local High Streets.

These services allow individuals and small businesses to maintain access to cash without fees.

Post Office branches are said to offer extended opening hours compared to bank branches, with approximately 3,000 locations open during weekends.

According to Post Office, since January 2020, more than 760 million transactions have been completed by business and personal customers at its branches nationwide.

The organisation also highlighted data which showed a consistent annual increase in the total volume of business and personal deposits from 2020 through to the end of last year.

According to Post Office, several people and small businesses depend on daily access to cash, noting that its branches and Banking Hubs are increasingly serving as the primary location for everyday banking in many communities.

The contract is said to coincide with the launch of the Post Office’s new Banking Framework agreement, which includes 30 of the largest banks and building societies in the UK.

These agreements are intended to ensure that local communities continue to have access to cash deposit and withdrawal services at various Post Office branches nationwide.

Post Office financial services director Ross Borkett was quoted by Fintech Finance as saying: “I’m delighted that this agreement renewal with Cash Access UK ensures our long-term commitment to work together as we and our postmasters continue to play an important role in delivering on the Government’s commitment to have 350 operating Banking Hubs by the end of this Parliament.

“Banking Hubs simply wouldn’t exist without the Post Office’s role in developing and operating them. Postmasters are at the heart of their local communities offering outstanding service and are the natural partner to operate Banking Hubs given their expertise when it comes to providing face-to-face everyday banking services.”

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