Wincor Nixdorf said all self-service systems will be connected to the bank’s data center via its online monitoring software ProView.
ProView is a control and remote monitoring tool and all transaction data is analyzed by the software at the self-service system and transferred to the central server for processing.
Standard Chartered Bank (Hong Kong) general manager of remote channels for consumer banking Patrick Lu said that ATMs are an important service channel for their customers. High system availability is critical to ensure they maintain satisfactory customer levels. Experiences they have made with the systems’ quality and the reliability of the monitoring solution ProView were deciding factors in choosing Wincor Nixdorf as a provider.
