The Universal Banking solution selected by UniBank & Trust includes the Signature bank platform with data warehouse, treasury and financial crime risk management solutions, as well as Aperio, a customer channel management solution and Teller, a multi-currency, full-function, branch tellering and transaction processing solution.
According to the Fiserv, the Universal Banking is a real-time solution for retail banking, corporate treasury and trade finance functions and allows financial institutions to provide a range of services to corporate clients as well as diversify their income streams.
Through Aperio solution, bank’s agent will be served by pre-built and configurable workflows, which means they are aware of and can react to each customer’s unique position with the bank, regardless of the channel the customer has chosen to utilize.
Aperio solution empowers each agent to proactively make decisions about how to proceed with a bank customer based on real-time data — as well as offering bank clients more personalized, relevant product offerings to increase sales.
The Aperio Lending offers a management solution for originating new, secured and unsecured loans and helps financial institutions to manage toward a higher quality of lending and gain efficiency through automation.
Among other benefits to UniBank and its customers are risk mitigation and reduced training time for employees through business process management (BPM) and the loan origination component.
Fiserv vice president, sales and customer relations for Bank Solutions in Latin American, Caribbean and Canada Rene Salazar said that providing a single source for a range of financial service technology needs, Universal Banking offers deep functionality across banking services, which means UniBank can immediately offer sophisticated products and services to both retail and corporate customers.
