The award is part of Celent’s ABCD Vendor View framework, which was researched in the second half of 2010 and resulted in the report "Evaluating the Payments Services Hub Vendors", which was published in early January 2011. "Clear2Pay is Celent’s undisputed winner of the XCelent Customer Base award and has scored highly in almost all other categories. It is entirely dedicated to payments and has been one of the first companies to start promoting the payment hub concept", stated Zilvinas Bareisis, senior analyst at Celent and author of the report.

Warren Gardiner, Clear2Pay’s chief strategy and product officer stated: "From day one, we have built our company on our vision around Payment Hubs, which resulted in a pure SOA platform that enables banks and other financial institutions to migrate towards a unified payment environment in which they can leverage the processing power and service levels of systems across all payment types. Today, the Open Payment Framework is the only wholly BPEL driven SOA payments hub in the market and, as the report states, also unique in that it can manage card payments processing on the same platform. This award perfectly aligns with our slogan at this year’s Sibos: ‘The proof of the pudding is in the eating’, and is as such a true credit to all our 650+ colleagues who work around the world on development, sales and customer implementation in highly demanding environments."