The areas, in which KIVOX is used to help streamline processes, address cost and augment security levels, are:

• Helpdesk self service such as password reset and one-time password management for internal and external customers.
• Caller authentication in IVR and call centre applications.
• Fraud detection using blacklist verification.

KIVOX is a mature, law enforcement grade technology with more than 15 years of development, and delivers:

• Text independence
• Language independence
• Channel independence
• Unique caller spoofing protection: the industry’s most reliable protection against recording and synthesised attacks